Gathering, analyzing, and taking action on feedback is a challenge and doing it manually and ad-hoc is an effort each time.
Honestly Now, Is This The Way To Track, Analyze And Share Feedback?
Customer feedback flows in through a wide range a customer support channels and then gets lost to the ages as it never gets consolidated into one place.
❌ Grabbing feedback from different tools is time consuming
❌ Feedback is structured differently in each platform.
Get rid of that evergrowing spreadsheet no-one ever reads.
❌ Manual tagging is timeconsuming
❌ Hard to read so no one reads it
Only build what your customers want. Increasing retention by 5% actually increases profits anywhere from 25% to 95%.
Pliik integrates with your customer communication tools, then automagically labels, stores and organizes their feedback.
Pliik works great with tools in your existing workflow.
Accessible insights for your whole team.
Get a weekly digest of the things that matter most to your customers.
My favourite thing about Pliik is that we always have all the user insights we need at our finger tips.
Our survey analysis used to be a long time consuming process. Pliik helped bring down the time from hours to minutes.